PC technicians rates and technical support staff is a basic course in the digital world, the course focuses on the client computer installation, troubleshooting, to complete the installation of the operating system, software, safeguards and security, and connection to a computer network. Completion of the course students should be able to access the first administrator exam title and premiere Microsoft certification Network Engineer
Course Administrator - MCITP
The certification allows students in a network chief engineer of Microsoft for the organization of all the features of the new operating system Windows Server 2008 licensed specialize: Enterprise Network Manager, IT Systems Manager, Information Security Manager
Conventional MCSA certification is designed for those who want to participate, or in the planning, design and implementation of server systems and solutions, participating on Microsoft Windows systems at medium or higher based with an MCSA or equivalent funds. Related Functions: systems engineer, network engineer, systems analysts, network analysts and technical consultants.
MCITP: Server Administrator connects the need for companies and organizations to create a separation between the security experts and network information. In fact, this is the first qualification of experts combines planning, design and implementation of modern information security in Microsoft platforms. Review permit such organizations representing employers and potential customers enthusiastic people qualified professional certifications in the field of information security.
Web Developer - Web development, Internet advertising and promotion
Design and Development developed and adapted specifically for the course, interested in building and designing websites, design, advertising and banner poles Internet and create interactive presentations and computer games to the Internet, along with graphic elements, pictures , links, text, animation and multimedia. The course teaches the most popular graphics software of a high professional
Technical Support Analyst
An excellent new opportunity has presented itself for a certified Microsoft (MCSE / MCITP) experienced support analyst, a very successful role and growing business.This will join a team of 3 people online support analysts second / third working come in a remote helpdesk support a wide range of customers. The helpdesk receives a high number of calls, but it is expected that the call through to the end as possible, climbing a team of third line if necessary.
To be useful, it is important that you have a valid MCSE or MCITP qualification. In addition to a bachelor's or MCSE MCITP, you should also be able to demonstrate their knowledge and experience Exchange administration.
In addition, the Exchange also have experience of working in a Windows Server environment with strong Active Directory skills and experience Remote Desktop Services / Terminal. Technologies supported include, but VMware, Citrix, Lotus Domino, and Veritas are not limited to, limited.
You must also demonstrate experience second line support solid, ideally with some experience of the third row and is looking forward to a greater role in the third row.
As a service provider, this business is proud to provide services and expects its employees to provide a highly professional service. Working the help desk must have an excellent telephone manner with a focus on customers. Any knowledge of the principles of ITIL and / or title ITIL would be a distinct advantage.
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